Can I see my medical record in Patient Access?

Yes, if your practice have agreed to it. What you see and do on Patient Access is controlled by your practice and they decide:

  • How many appointments are available for booking.
  • If you can send a message when requesting a prescription.
  • Which areas of your medical record you can see.

There should be a medical record section on the Patient Access homepage once you've signed in, depending on what your practice have enabled you may be able to see your:

  • Problems
  • Medications
  • Test results
  • Documents
  • Consultations
  • Immunisations
  • Allergies

If you'd like to see more of your medical record than you currently can, speak to your practice about this.

IMPORTANT: Tickets can only be raised for Medical practices in England. If your practice is outside England, please raise your query directly with your Medical practice.

If you still need help with using Patient Access, you can raise a ticket here for the support team. If you want to discuss a medical issue, contact your practice.

Patient Access is an online service provided by EMIS Health. We provide the clinical system that your practice uses and which you connect to through Patient Access. Your Patient Access account is configured and looked after by your practice, not us, so you will sometimes need to contact them directly if you’re having problems. However, where we can help you or your practice we certainly will.