How do I setup my Personal Health Record?

You will need:
  1. An iPhone or iPod Touch running IOS 8.0.2 or higher, with the Apple Health and Patient Access apps installed.
  2. To have configured the Apple Health app on your device to start collecting data
  3. To have allowed the Patient Access app on your device to connect to the Apple Health app and start receiving the data.

The secure transmission of data from the Apple Health app to Patient Access can be enabled when you first load up the Patient Access app. You will be prompted to ‘Connect to Apple Health’. If you accept, then every time you log in to the Patient Access app, your latest data from Apple Health will be transferred into your Personal Health Record (PHR) within Patient Access.
You can also change the settings at any time on your iPhone via Settings > Patient Access.
IMPORTANT: Tickets can only be raised for Medical practices in England. If your practice is outside England, please raise your query directly with your Medical practice.

If you still need help with using Patient Access, you can raise a ticket here for the support team. If you want to discuss a medical issue, contact your practice.

Patient Access is an online service provided by EMIS Health. We provide the clinical system that your practice uses and which you connect to through Patient Access. Your Patient Access account is configured and looked after by your practice, not us, so you will sometimes need to contact them directly if you’re having problems. However, where we can help you or your practice we certainly will.