Who can see the health information that I share?

You, as the patient, add your health information and you own it. The information stored in your Personal Health Record (PHR) can only be seen by health professionals with your consent (as long as the health professional is using an EMIS Web clinical system). The information will never be used for any other purposes.

When a clinician selects a patient who is sharing PHR data, a yellow sharing notification is displayed in their EMIS Web clinical system. If the clinician has been given consent to view the data through EMIS Web Data Sharing – Permission to View, they can view the data.

When Permission to View is set, clinicians can view the patient’s shared personal health record data alongside the clinician's record. A Patient icon appears alongside any data recorded in your PHR, and viewed in EMIS Web. 

IMPORTANT: Tickets can only be raised for Medical practices in England. If your practice is outside England, please raise your query directly with your Medical practice.

If you still need help with using Patient Access, you can raise a ticket here for the support team. If you want to discuss a medical issue, contact your practice.

Patient Access is an online service provided by EMIS Health. We provide the clinical system that your practice uses and which you connect to through Patient Access. Your Patient Access account is configured and looked after by your practice, not us, so you will sometimes need to contact them directly if you’re having problems. However, where we can help you or your practice we certainly will.