I can't see the request prescription link

On the homepage of Patient Access you should see a Repeat prescriptions section with an option to Request a repeat prescription:


If you can't see the Request a repeat prescription link, contact your practice and ask them to make it available.

Note: If you have 'Message your practice' enabled, and your practice offer the repeat prescriptions service, you can ask for the option to request repeat prescriptions using the Services option in the Your details section.

IMPORTANT: Tickets can only be raised for Medical practices in England. If your practice is outside England, please raise your query directly with your Medical practice.

If you still need help with using Patient Access, you can raise a ticket here for the support team. If you want to discuss a medical issue, contact your practice.

Patient Access is an online service provided by EMIS Health. We provide the clinical system that your practice uses and which you connect to through Patient Access. Your Patient Access account is configured and looked after by your practice, not us, so you will sometimes need to contact them directly if you’re having problems. However, where we can help you or your practice we certainly will.